We place great importance on the protection of intellectual property rights, including but not limited to copyrights, trademarks, patents, designs, and trade secrets. Since its establishment in 2007, PRENCIPIA has been committed to respecting and safeguarding all legitimate intellectual property rights. We strive to ensure that all products, images, and related content displayed on our website comply with applicable laws and regulations. However, due to the wide range of products offered, unintentional oversights may occasionally occur.
If you are a lawful intellectual property owner or an authorized representative and believe that any content or product on our website may infringe upon your rights, please contact us promptly. Upon receipt of a valid notice, we will investigate the matter without delay and take appropriate actions to protect your legitimate interests.
To submit a copyright or trademark complaint, please provide the following information via email to:
[email protected]
Proof of your identity confirming that you are the rightful owner of the intellectual property or an authorized representative;
A clear and detailed description of the allegedly infringing material, including its exact location on our website (product URL);
Valid contact information, such as your mailing address, telephone number, and email address;
A statement made in good faith that you believe the disputed use is not authorized by the intellectual property owner, their agent, or the law;
Identification of the intellectual property you believe has been infringed (e.g., “XYZ Copyright” or “ABC Trademark, Registration No. 123456, Registered in 2007”);
For trademark-related claims, please include the trademark registration number or evidence of first use, the URL of the allegedly infringing content, and any additional documentation demonstrating your ownership or authorization to use the trademark.
Please note that [email protected] is designated exclusively for intellectual property–related matters. For customer service inquiries or other concerns, kindly contact our customer support team through the appropriate channels.
We sincerely appreciate all honest and good-faith notifications and treat every complaint with the utmost seriousness. However, please be advised that submitting false or misleading infringement claims may result in legal consequences, including liability for damages and legal fees. If you are uncertain whether certain material constitutes infringement, we recommend consulting a qualified legal professional before submitting a notice.
PRENCIPIA values your commitment to protecting intellectual property rights and looks forward to working collaboratively to ensure lawful and compliant operations.